Payment Policy

Private-pay only

Sohtak is a private-pay booking marketplace. All bookings made through the platform are cash/private-pay unless the professional clearly states otherwise on their profile.

How payment works

• The patient pays a small booking deposit / platform fee online when confirming the booking.
• The remaining balance is paid directly to the professional in cash (or by card at the clinic if the professional offers that option).
• Example: Session price $30 — patient pays $5 deposit on the platform and $25 directly to the professional.

Insurance is not accepted through the platform

Insurance is not currently accepted through Sohtak. All bookings are private-pay/cash-based unless the professional clearly states otherwise on their own profile.

The platform does not submit insurance claims, does not process NSSF or private-insurance reimbursement, and does not guarantee that any service booked will be reimbursed by any insurer.

Patients are responsible for confirming directly with their insurance provider whether a service may be covered.

Role of Sohtak

Sohtak is a private-pay booking marketplace. We do not act as an insurance provider, insurance broker, or claims processor. Any insurance coverage, reimbursement, or third-party payment arrangement is strictly between the patient, the professional, and the insurance provider.

Refunds and cancellations

Refunds of the platform deposit are governed by our Cancellation & Refund Policy. Amounts paid directly to the professional are handled by the professional under their own terms.